Microsoft Word Asking for Product Key Again

Your Microsoft business relationship takes the place of your product key for many tasks, such equally activating Function and reinstalling Function.

Mutual questions about Officeproduct keys

Check the sections beneath to find out if you need an Officeproduct key and what to do with your key if yous accept one.

I only bought Office. Where do I enter my product key?

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If you bought Part through the Microsoft Store

If you bought Officethrough the Microsoft Store y'all can enter your product primal in that location.

  1. Get to www.microsoftstore.com. In the upper right-hand corner, select Sign in and enter the user ID and password yous used to buy Part.

  2. Subsequently you lot sign in, select your proper name in the upper right-hand corner, and then select Order History.

  3. Locate the Function one-time purchase or private Office app, then select Install Part to view your product key (this doesn't really install Role).

  4. Select Install Officeagain in the window where the production primal appears.

  5. On the Hullo. Let'due south get your Rolefolio, follow the prompts to associate your product key with your  Microsoft accountand start the installation process.

Shows the Order History page in the Microsoft Store

If you bought Officethrough Microsoft HUP

When y'all install Function Professional Plus, Visio Professional, or Project Professional through your employer'south Microsoft HUP benefit, you enter your product key after you install your product.

  1. Start any Officeapp, such as Word, Visio, or Project, depending on your purchase.

  2. In the Sign in to prepare Officescreen, select I don't want to sign in or create an account (it's a pocket-sized link at the bottom of the window).

  3. Enter your Microsoft HUP product key to activate Part.

    For assist, meet Get aid installing Part through Microsoft HUP

Shows the link that you click to enter your Microsoft HUP product key

My new Windows PC came with Office merely I can't find a product key

If you come across a Permit's get started screen with options to try, purchase, or activate Office, this means that Role is installed on your new PC as a ane-calendar month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key menu. Instead, y'all can kickoff a trial of Microsoft 365 Family, or buy Function.

I thought this device included Office

Shows the "Let's get started" screen that indicates an Office 365 trial is included with this device

If you lot paid for an Office product to be included on your new Windows PC, a digital product key is transmitted to your PC when you lot activate Windows . You won't receive a printed product key. Instead, you'll see a message like to the following when you lot commencement Word (or any Office app).

Get help with activating an Office purchase or gratis offer on a new PC

Shows the dialog that appears when you open an Office app on a new device that includes an Office license.

I bought a product cardinal card but there's no key on information technology

If you bought an Office product key card, yous might need to carefully scratch off a silver foil coating on the back of your product key card to reveal your product key. If you damage the key while scratching off the foil coating, see I lost or damaged my product primal.

Tip:A production key card might also contain bar codes and other groups of letters and numbers, but the product key will always be shown in the format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

Scratch off the foil coating to reveal the Office product key

Part is prompting me for a product key

Use your Microsoft account, not your product key, to install and activate Office and individually purchased Office apps, such every bit Project, Visio, Word, Excel, and Outlook.

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Sign in to activate Office

If an Office app prompts you to actuate, sign in with your  Microsoft account instead of a product fundamental.

Note:If y'all bought a new, unused Microsoft 365 product cardinal card to renew an Microsoft 365 subscription or to buy your trial, you can enter that product fundamental if Office prompts yous for it. You tin can also enter the production key at world wide web.office.com/setup.

There are a few exceptions where you'll demand to practise something other than sign in.

  • If yous bought Role Professional person Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, you'll need your product key to install Office on a PC. To locate your product key online, come across Get your HUP production fundamental.

  • If you're using a volume license version of Office Professional Plus at work, you'll need to contact your admin for a product key.

  • If you come across a yellow or red banner in an Office app that says SUBSCRIPTION EXPIRED, you must renew your Microsoft 365 subscription to keep using Function. For help, see Renew Microsoft 365 for dwelling.

  • If Function came pre-installed on your new device, and you see a yellow or red banner in an Office app that says Product Notice Most of the features of <app> accept been disabled considering it hasn't been activated, you must offset a new Microsoft 365 Family trial, sign in with a  Microsoft business relationship that'south associated with Office, or buy Role. For assist, encounter Actuate Office.

  • If you bought Part Professional Plus online, meet Can I buy a product key? or, if your product key isn't working, see My Office product key isn't working.

Do I demand a production key to reinstall Office?

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Notation:You demand a production key to reinstall Office Professional Plus, Visio Professional, or Project Professional through Microsoft HUP. For help, see Get help installing Role through Microsoft HUP.

Tin can I change my product key?

Aye, you can alter the production key for Office Habitation & Business, Function Home & Student, Office Professional person, and individually purchased Office apps. To acquire how, see Modify your Part product cardinal

You can as well switch your Part license if y'all buy a different version of Office. For case, if you have Office Dwelling house & Business and decide to subscribe to Microsoft 365, you tin can switch your existing install from Function Dwelling house & Concern to Microsoft 365. To learn how, see Switch your Office license.

Tin can I view my product key in Office?

No, you can't. For security reasons, the full product key isn't displayed within Function.

Instead, for Microsoft 365, Office 2021, Office 2022 and Role 2016, you can view the  Microsoft account that Office belongs to. This account takes the place of your production fundamental and tin can exist used to reinstall Role from the Microsoft account, Services & subscriptions page and to activate Part.

To view the  Microsoft account that Office belongs to, open a document in Word (or whatever Function app) and become to File > Account. Look for the email address afterwards Belongs to below the production proper noun.

Shows the email account that's associated with Office

Can I view my product key online?

No, your production key isn't displayed online (run into exception for Microsoft HUP beneath). You lot should sign in to your Microsoft business relationship dashboard using the Microsoft business relationship that you used to buy and download this version of Office.

You bought an older version of Office through Microsoft HUP...

If you bought an older version of Office Professional Plus, Visio Professional, or Project Professional through your employer'due south Microsoft Home Employ Plan (HUP) benefit, you can view your product key online on your Lodge Details page. For assist, see Get your HUP production key.

Shows the Install button in the Order Details from the Home Use Program

Can I view my key in the  Microsoft Store?

If you bought Office Home & Pupil, Office Home & Business, Part Professional, or individual Office apps from the  Microsoft Store and y'all haven't installed them yet, you lot can also view their product keys and install them from the  Microsoft Store.

Here'south how to view your product central in the  Microsoft Shop:

  1. Go to www.microsoftstore.com. In the upper right-mitt corner, select Sign in and enter the user ID and countersign you used to buy Office.

  2. After you sign in, select your name in the upper right-hand corner, and then select Order History.

  3. Locate the Office one-fourth dimension purchase or private Office app, and then select Install Role to view your product key (this doesn't really install Office). Note that this product key won't match the production fundamental shown in the Microsoft business relationship, Services & subscriptions page. This is normal.

Shows the Order History page in the Microsoft Store

My production keys don't friction match

This is normal. The Role product key shown on the Microsoft account, Services & subscriptions page volition always be different than the product primal that's shown on a product cardinal bill of fare or e-mail receipt. They are ii different types of keys, even though they use the same format.

Can I buy a product key?

Information technology depends on what you're trying to do.

  • To buy a brand new copy of Office, or outset a new Microsoft 365 subscription, you lot can buy an Part product key carte from a retailer. You can redeem your cardinal at https://microsoft365.com/setup to set your  Microsoft account and install Role. You can also buy a digital download direct from the  Microsoft Shop at www.microsoftstore.com. You'll receive a product key if you purchase a ane-fourth dimension purchase Office or individual Office apps, but you won't need or receive a product central for Microsoft 365.

  • To renew your Microsoft 365 subscription, you lot tin buy an Microsoft 365 product central carte du jour from a retailer and redeem the key at https://microsoft365.com/setup. You tin can also renew your subscription online, without a product primal, at https://support.microsoft.com/help/4026354/function-renew-your-office-365-subscription.

  • If Function is prompting you lot for a product key, and you lot want to purchase a product fundamental to activate Office, information technology'south meliorate to uninstall your current version of Office and then buy and install a new version of Office from the  Microsoft Store. This way you lot can be sure that Office volition actuate successfully.

    Click the push beneath to compare prices and options and to make your buy.

    Buy or try Microsoft 365

If you're shopping for Office product keys elsewhere, we recommend that you review our tips for safer shopping to make certain you're ownership genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to purchase a product key online. If y'all buy a production primal online and it doesn't work or stops working, encounter My Office product key isn't working.

I lost or damaged my product key

If you damaged your product key, but take a valid proof of purchase, Microsoft support may be able to replace your product primal or provide other options. Contact Microsoft support for assistance.

If y'all believe the product fundamental has been lost, stolen, or misplaced and you lot only would like to purchase a newer version of Office, you tin can click the push button beneath to compare prices and options and to make your buy.

Buy or try Microsoft 365

If you're shopping for Part elsewhere, we recommend that you lot review our tips for safer shopping to make sure you lot're buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online.

My Part product key isn't working

If you run into an error message when yous redeem your product key at Function.com/setup, see Go assist with product fundamental errors on Office.com/setup.

If your Role product key doesn't work, or has stopped working, yous should contact the seller and asking a refund. If you bought a product fundamental separate from the software, it'due south very possible the product central was stolen or otherwise fraudulently obtained, and subsequently blocked for employ. Unfortunately, there are many quack sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for auction. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they're distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media.

Contact support about my production key

If you've followed the guidance in this commodity and still need help, visit our Microsoft back up folio for assistance.

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Source: https://support.microsoft.com/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759

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